The Company Solving Problems Upstream

IPRO has spent 30 years caring for its clients and employees. You see that focus manifesting in our client satisfaction scores and in our own internal employee feedback. I love working for a company that starts with the perspective of what is best for its people and works backwards into building the business to support that focus. I’m proud of the innovations IPRO consistently drives to improve governance and eDiscovery processes, but I’m prouder of the core values we embrace in that constant march toward innovation.

-Dean

One day I could be walking a client through optimizing a case template, the next day I could be bouncing around ideas to find a creative solution to a unique case challenge.  When your primary goal is making your clients successful, every day is a new adventure! We make sure they are applying our tools to their business in the best way possible, but also get to learn and understand their changing needs. There’s nothing better than getting to see that aha! moment on someone’s face when you’ve given them a solution they’re excited about.

-Krista

Solving our clients’ problems, in a way that makes their world better, is what drives me. In the life of a product person, there are only very few times when you have the opportunity to really redefine an industry to make a dent in the world. When you can do that with a bunch of “A” players that are working as a team and focused on getting things done – not themselves- and with exciting new technologies, this is the best combination. This gig is that. Pushing ourselves to do better at every iteration, learning new things every day and having a lot of fun doing it.

-Frederic

We’re a team of trainers and technical writers with deep experience in the legal industry and in software design and documentation. It’s an unusual mix of skills to be sure. But our crazy, fun, professional, experienced team has a collective commitment to customer education and is driven to deliver a truly immersive learning experience. We don’t just want you to know each button and drop-down menu option. We want you to learn how IPRO products can simplify your workflow and make your day-to-day work experience easier and more efficient. We’re successful when you’re successful and we’re excited to help you get there.

-Julie

Our values are not just page fillers on our website, we live by them. Dig Deep, Keep it Real, and Enjoy the Ride. At the center of every IPRO interaction is someone digging deeper and going above and beyond for the customer. Keeping it real by taking and giving honest and constructive feedback. And, of course, enjoying the ride and not taking themselves too seriously. That is the IPRO world and I’m proud to be in it.

-Sharmarke

IPRO is a special place – a collection of wonderfully talented, passionate people who show up “ready.” Ready to help each other, ready to help our clients, ready to change how our market thinks about and solves for all aspects of the EDRM. When a company thinks in terms of “we”, it permeates every aspect of your day. The challenges are fewer, celebrations bigger and what you do means more. Good vibes are everywhere and everyone – employees, clients, prospects and partners alike, succeed.

-Tim