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ARMA InfoCon 2021 is Next Week!

Written by Doug Austin, Editor of eDiscovery Today

As I mentioned back in August, ARMA InfoCon 2021 is next week! It’s the premiere educational event for records management, information management, and information governance professionals to learn and share industry best practices. And I’m excited to be speaking at the event!

Back then, it was still scheduled as an in-person conference in my hometown of Houston, but during the height of the Covid Delta variant, ARMA International’s Board of Directors shifted it to a virtual event at the August 26 meeting.  The good news is that means you can attend from your own home or office!

The conference starts Sunday with a four-hour Leadership Summit designed to enhance leadership skills and a State of the Association (ARMA) meeting. Three full days of sessions start Monday and conclude Wednesday. There are also keynotes and awards presentations, networking events, workshops and more. Sessions can range from a 15-minute Rapid Fire Session to 2 to 3-hour workshops, with 45 to 60-minute sessions in between.

The full Agenda is here. There are some terrific sessions at ARMA InfoCon next week, including the one at which I’m speaking! My session is sponsored by ACEDS, as follows:

Monday, October 18

11:00 AM – 12:00 PM CT: The Legal Intersection of Information Governance and E-Discovery

Practitioners in information governance and e-discovery frequently encounter each other as their roles and responsibilities often overlap. There are process, risk, and cost issues at the intersection of IG and e-discovery. But what about the legal implications? This session will focus on the most interesting and recent court decisions impacting information governance and e-discovery.

Speaking with me will be Kevin M. Clark, Legal Support Services Delivery Manager, Holland & Knight and Hon. Xavier Rodriguez, District Judge, Western District of Texas. I’m excited to be discussing some very interesting cases with Kevin and Judge Rodriguez!

Here are some other notable sessions next week:

Monday, October 18

1:15 PM – 2:00 PM CT: Building an Information Governance program from scratch

Like many organizations, the Oregon Department of Environmental Quality (DEQ) faces challenges in managing information: an explosion of electronic data and rapid pace of technological change, ongoing management of legacy records and systems, large volumes of increasingly complex public records requests, new legal and statutory requirements coming seemingly every day—and all to be tackled with the limited budget of a state agency. Our two-person records management team recognized that these would be impossible to tackle without an effective governance structure—so we went ahead and built one!

Key takeaways from this session:

  • How to lay the groundwork and build your case for an information governance program—including breaking down silos and challenging traditional conceptions of the role of records and IT.
  • Who needs to be at the table, what’s in it for them, and what are effective structures, mission statements, roles, and responsibilities for the IG program.
  • DEQ’s experience conducting our first annual IG Maturity Assessment (based on ARMA’s Generally Accepted Recordkeeping Principles) and how we used it to identify and prioritize action items.

Speaker: Leela Yellesetty, Information Governance Officer, Oregon Department of Environmental Quality

2:30 – 3:15 PM CT: Virtual Meetings and Ephemeral Messages: Thinking About Preservation, Discovery, and Sanctions for Loss

The pandemic has led to an explosion in the use of remote (or virtual) meetings by public and private entities. At the same time, there has been a proliferation in so-called ephemeral messaging apps available to individuals and used for personal as well as business reasons, sometimes without the knowledge or permission of entities. These technologies present questions as to whether and how content should be recorded and dealt with for information governance purposes. At the same time, virtual meeting content and ephemeral messages might be subject to a duty to retain or to preserve for litigation. This session will explore these and other considerations related to virtual meetings and ephemeral messages, as well as possible sanctions for failure to make or preserve content.

Speakers: David Smythe, Principal, Iron Mountain; Galina Datskovsky, Dr, ItsMine; Ron Hedges, Senior Counsel, Dentons US LLP

Tuesday, October 19

10:15 AM – 11:15 AM CT: Impact of Data Protection Laws on Your Records Retention Schedule

Global and emerging U.S. state laws give consumers and citizens rights over their personal data and place additional responsibilities on organizations that process this personal data. These rights and responsibilities have led organizations to reassess retention times, the size or record categories, and the use of additional information such as office and system of record to the records retention schedule.

This presentation will go through, step-by-step, the major elements of most data protection laws, and how they relate to records retention schedules. By the end of the presentation, participants will understand how the laws impact their role as records managers, and how they can help their organization comply with data protection laws and regulations by using the records retention schedule.

Speaker: Tom Corey, Senior Manager / Lawyer, HBR Consulting

2:00 PM – 2:45 PM CT: Get it Gone: Automated Disposal of Electronic Information

The proliferation of e-information, combined with cheap storage, make it a challenge to manage the end of the information lifecycle and to comply with retention policies. The only alternative to storing everything forever is automating the disposal processes.

This session uses real-life examples of automated disposal processes and automated technology-assisted review to provide guidance on building on what you know and do now (business knowledge, data maps, interpersonal connections, executive buy-in, litigation factors, policy directives). It discusses fully automated processes (destroy without review) vs. semi-automated processes (automated tech-assisted review), as well as internal controls and risk management for automated disposal.

Speaker: Laurie Gingrich, Records & Information Management Director, PricewaterhouseCoopers

Wednesday, October 20

9:00 AM – 9:45 AM CT: Unlocking Customer Value Through Effective IG

Organizations must confront challenges around their legal and regulatory requirements, mitigating risk and cost for noncompliance and mismanagement of information, and optimizing the value of information. While an effective IG program can address such challenges, it can also help your organization seize an enormous opportunity to drive higher customer value and increase employee productivity.

This educational session will evaluate some of the challenges and best practices that will turn your fears of not having an effective IG program into a proactive journey. By leveraging the benefits and successes of an IG program, you can drive higher customer value and ultimately support your organization’s goals.

Speakers: Cheryl Strom, Records Information Sr. Manager, McDonald’s Corporation; Ilona Koti, Information Scientist – Privacy & Information Assurance Officer, ARK-IGC LLC

11:45 AM – 12:30 PM CT: Information Governance & Privacy – A Perfect Marriage & Better Compliance

A complex regulatory landscape, paired with an explosion of confidential information, has left some organizations struggling to address privacy issues. We, as IM/IG professionals, are equipped with the skills to protect both privacy and confidentiality of sensitive information. Learn how the marriage of IG and privacy can create an opportunity to partner for better compliance.

Speaker: Mary Beth Hames, Information Security Compliance Analyst, PNM Resources

Registration options are available here for both Professional Members and Non-Members/Associate Members which provide different packages for different levels of participation.

While ARMA InfoCon had to fall back to a virtual conference in less than two months, there appears to be some terrific sessions. Hope to see you there, including at our session!

Learn more about IPRO solutions for Information Governance.

And for more educational topics from me related to eDiscovery, cybersecurity and data privacy, feel free to follow my blog, eDiscovery Today!